Privacy Policy

Jowers Technology Solutions, LLC provides IT and cybersecurity services. This policy explains what personal information we collect through this website, why we collect it, how it is used and protected, and the rights you have over it.

• Information you provide. Name, business email address, organization, phone number, organization size, the nature of your inquiry, and anything else you choose to include in a form or message.
• Technical information. Standard request data such as IP address, browser type, and pages visited, used to operate and secure the site.
• SMS information. Where you opt in to text messaging, your phone number, opt-in record, and message preferences.
• Payment information. Where applicable, payment details are processed by a third-party payment provider. We do not store full payment card details on this website.

Information is collected when you voluntarily submit it: through a form on this website, by email, by phone, or in the course of providing services to you. Technical information is collected automatically as part of normal web server operation.

• To respond to inquiries and provide the services you request.
• To deliver, support, and administer services under an agreement with you.
• To send service updates and, where you have opted in, other communications.
• To operate, secure, and improve this website.
• To meet legal, regulatory, and contractual obligations.

We apply administrative and technical controls to protect personal information against unauthorized access, disclosure, and misuse. These include restricted access, secure storage, and periodic review of our own security practices. No method of transmission or storage is entirely without risk, and we do not claim otherwise.

We do not sell personal information. Information may be shared with service providers acting on our behalf (for example, messaging, payment processing, or technical infrastructure providers), with legal authorities where required by law or valid legal process, and with your consent for a specific purpose.

Phone numbers collected for SMS purposes, and SMS opt-in consent, are not shared with third parties for their own marketing purposes.

• SMS communication data: retained for 12 months after your last interaction.
• Marketing data: retained for 12 months after opt-out, for compliance purposes.
• Payment records: retained as required for tax and legal compliance.
• Account data: retained while the account is active and for a reasonable period after.

You may request deletion of your data, except where we are required to retain it.

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time. To make a request, contact us using the details below. Depending on where you live, you may have additional rights under applicable privacy law.

If you opt in to SMS, you may receive service updates, security alerts, and (where you have agreed to them) promotional messages. Message frequency varies. Reply STOP at any time to opt out, and HELP for assistance. Standard message and data rates may apply. You are responsible for the accuracy of the number you provide.

This website uses only what is necessary to operate. Where website analytics are enabled, they are used to understand aggregate usage and improve the site. Any change to the tracking used on this site will be reflected in this policy.

We may update this policy to reflect changes in our practices or for legal or operational reasons. The effective date above indicates when the current version took effect.

Questions, concerns, or requests regarding this policy or your personal information can be directed to:

• Email: [email protected]
• Phone: 803-336-3695
• Jowers Technology Solutions, LLC, 121 Richland Ave E, Aiken, SC 29801